You can easily change your direct debit payment details from your Connect Fibre customer dashboard. Here is a simple guide about what you need to do
Changing your payment details
You can change your payment details in your Connect Fibre customer dashboard.
https://www.connectfibre.co.uk/dashboard
Under the Your bills section you will see a button to access Stripe. Stripe is our payment partner.
Go to Stripe and input your updated details.
You can easily change your payment details from the Stripe link in your customer dashboard. If you do have any issues, please contact customer support.