How do I change my Voicemail Greeting?

A guide on changing your Voicemail Greeting on the Web Portal.

Follow the below steps to change your text to speech voicemail greeting on the web portal:

  1. Log into the Web Portal

    Screenshot 2025-04-04 171416

  2. Click on Messages and then the Settings tab.
  3. Scroll down to the Greetings section. Click on Manage.

    Screenshot 2025-04-04 171135

  4. On the Mange Greetings Menu, click on Edit next to the message. 

    Screenshot 2025-04-04 171154
  5. Click on the Text-to-Speech option. 
  6. Edit the existing Message. If you want to you can choose a new voice click the play button next to the voice drop down to hear the voice you've chosen read your message.

    Screenshot 2025-04-04 171223

  7. When you're happy with the changes you've made, click on the yellow Save button. 

    Screenshot 2025-04-04 171310

  8. Click on Done to close the window and that's it! Your voicemail message is now updated.