How do I access the Web Portal through the Welcome Email?

A guide on the Welcome Email for your Connect Phone Portal.

When your number has been successfully set up we'll send you a Welcome Email which will give you access to the Web Portal! 

This will contain your Login name which is unique to you and a link so you can create a password!

If you need a quick link for the portal please click through here: Connect Phone Portal

Welcome Email

Your Login name is what you'll use to login on the web portal with your password. E.g. 01223080790A@DemoDomainCF. 

Welcome email guide 02

  1. Click on the Complete Setup button on the Welcome Email to set up your password, or follow the link below if it doesn't work. 

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  2. Type in your New Password and then repeat it in Confirm Password.

  3. Next create a Voicemail Pin, you'll use this to listen to voicemail messages from your handset. 

  4. Click Save to save your password.

    Screenshot 2025-04-04 112440

  5. You'll now be able to log in with your Login Name and the password you just created!

If the Link has expired in your Welcome Email please reach out to our Customer Service Team so we can send you a new one!