Network Status

All of our live Network updates will be updated here.

Scheduled maintenance: 

UPDATE: 26th September 2024 - Network Issue resolved

Customers should now be back online. Thanks for your patience. 

 

26th September 2024 - Network Issue - Bolsover Area


Our team have been alerted to an issue with our network in your area. They are investigating as a priority. 

We apologise for any inconvenience caused. 

 

Next update: 2 hours

 


Previous Incidents: 

20th September 2024 - Wirksworth - Damage due to fallen tree - RESOLVED

6th September 2024 - Bolsover - Network Issues - RESOLVED

22nd August 2024 - Hatfield - Service Outage - RESOLVED

7th August 2024 - Killamarsh - Power Cut - RESOLVED

31st July 2024 - Edwinstowe - Network issues - RESOLVED

If you are experiencing a problem with your Connect Fibre broadband not listed, then please contact our customer support team using the instant live chat below.