2nd October 2024

We've extended our social tariff to pensioners

News Press Releases Fairer Community Broadband Full Fibre social tariff Essentials
Woman using mobile phone

We're excited to share some great news! We’ve recently made a significant update to our social broadband tariff, allowing us to extend our high-speed internet service to a broader range of customers. Our 150Mbps Broadband Essentials package, now priced at just £20 per month, is available to all pensioners born before 1958, in addition to those receiving various forms of financial aid. ✨

 

Key Features of the Essentials Package

With the Essentials package, we're proud to offer:

  • 150Mbps guaranteed download speeds: Enjoy fast and reliable internet.
  • No hidden fees or in-contract price increases: What you see is what you get.
  • Free setup and installation: We take care of everything for you.
  • Flexible rolling one-month contract: No long-term commitments.

This package not only significantly outperforms the average UK broadband speed of 70.3Mbps, but also provides substantial cost savings compared to the average full fibre broadband price of £26.90 per month1.

 

New Affordable Add-ons

To enhance your experience with the Essentials package, we're thrilled to introduce a range of low-cost add-ons. 

  • Connect Mesh (£6p/m): Get improved Wi-Fi coverage throughout your home. 
  • Connect Phone (£6p/m): An affordable home phone service. 
  • Connect Phone International (£11p/m): An affordable home phone service with an additional 600 international minutes.
  • Connect TV (£6p/m): Streaming and entertainment options right at your fingertips.

 

Commitment to Supporting Those in Need 


This social tariff is available to pensioners born before 1958 or individuals receiving the following benefits: 

  • Income Support 
  • Pension Credit 
  • Income-related Job Seekers Allowance (JSA) 
  • Housing Benefit 
  • Personal Independence Payment (PIP) 
  • Disability Benefit 
  • Attendance Allowance 
  • Universal Credit 
  • Care Leavers Support 
  • Income-related Employment and Support Allowance (ESA) 

 

A Word from Our Chief Commercial Officer

Deryck Shepherd, our Chief Commercial Officer, said:

"We understand the immense pressures families and pensioners are facing during the cost-of-living crisis. Internet access is not a luxury; it's a necessity for staying connected with loved ones, accessing services, and managing day-to-day life. 

With recent changes to the winter fuel allowance leaving many elderly individuals with less financial support, this updated social tariff ensures pensioners and those in need can still access vital online services without worrying about the cost of internet connectivity. 

By extending the eligibility of our leading 150Mbps Essentials social tariff, and also reducing the cost of our flexible add-ons, we’re committed to our goal of ensuring that no one is left behind in this digital world, no matter their financial circumstances." 

 

How to order?

Eligible customers can find more information and apply for Essentials by visiting https://www.connectfibre.co.uk/social-package

 

1 Source - UK Broadband Speed Statistics 2023