Installation Guide

It's amazingly easy and simple to install Connect Fibre in your home or business. Learn more in our guide.

Read

Broadband Residential terms

Learn more about the terms and conditions on which we supply our broadband services to residential customers.

Read

Promotional Terms and Conditions

Learn more about our terms and conditions for our promotions on home broadband packages.

Read

Acceptable Use Policy

Anyone using the Connect Fibre service must comply with this Acceptable Use Policy.

Read

Price Book

Discover the current standard prices for our residential and business products.

Read

Moving Home Policy

Find out how to continue using our services after moving home.

Read

Complaints Code

Our complaints policy ensures that all complaints are handled as efficiently and effectively as possible.

Read

Privacy Policy

Find out more about how we collect and use your personal information.

Read

Cookie Policy

Learn about the cookies we use and how to manage them.

Read

Website Terms and Conditions

These terms tell you the rules for using our website.

Read

Business Service Level Agreement

Learn more about our Service Level Agreement for business customers.

Read

Business Terms and Conditions

Learn more about the terms and conditions on which we supply our broadband services to residential customers.

Read

Carbon Reduction Plan

Connect Fibre is committed to achieving Net Zero Carbon emissions by 2050 (or sooner).

Read

Buyapowa Terms and Conditions

Learn more about our terms and conditions for our Buyapowa promotions.

Read