Hello!
You're here because our build team have been working on your street or in the area where you live and you want to know more, right?
We're working hard to install a full fibre network in your area
This means you will soon be able to use our blisteringly fast full fibre broadband, installed all the way into your home.
FAQs
Full fibre or Fibre to the Premises (FTTP) only uses fibre optic cables to deliver broadband, allowing speeds in excess of 1000 Mbps.
Other providers tend to use Fibre to the Cabinet (FTTC). That means the faster fibre optic cables only go to a box on the street. Older, slower copper cables then take the connection the rest of the way.
ADSL technology only uses older Victorian copper cables.
Connect Fibre was created in 2019 to bring full fibre broadband to as many communities as possible.
We only offer full fibre broadband, with no copper wires in sight. All of our team are based in the UK, including our super friendly customer support team.
We are backed by Foresight Group, a major investment fund with over £8 Billion under management.
We are licenced by the telecoms regulator Ofcom which allows us to re-use where possible existing ducts and telegraph poles to install our full fibre network.
Only when this isn't possible will we carry out fresh construction work, where we work closely with local agencies to minimise any disruption and to ensure all work is carried out safely.
Connect Fibre’s mission is to deliver a fast, reliable and affordable full fibre broadband service to the communities that need it.
Our Design Planning Team make decisions based on the following principles, in order of
preference:
- Utilise BT Openreach existing underground network infrastructure
- Repair damaged BT Openreach underground network infrastructure
- Utilise existing BT Openreach overhead network infrastructure
- Utilise existing 3rd Party overhead network infrastructure, such as power lines
- Install new wooden telegraph poles
- Dig new trench and install new duct
Probably not. We try to reuse existing underground network infrastructure, poles and ducts, as much as possible.
Connect Fibre takes a meticulous approach during the Design Planning phase to ensure our broadband deployment is seamless and community-friendly.
We thoroughly evaluate a number of factors to minimise any disruption
1. Existing Network Infrastructure Assessment
- Availability: Are there existing ducts with sufficient capacity?
- Usability: What is the current state of repair of the infrastructure?
2. Assessment of Disruption to Utility Services
- Water, Gas, Electric, Sewerage: We carefully consider the potential impact on these vital services to
avoid disruptions
3. Telegraph Pole Consideration
- Pavement Space: We assess the availability of space on pavements for installing telegraph poles
- Aesthetic Impact: We ensure our installations are aesthetically pleasing and harmonious with the
surroundings - Local Response: We take into account the community's feedback and concerns regarding telegraph pole installations
We make every effort, through careful planning and using the latest modern techniques, to minimise any inconvenience to local residents and the general public.
We only need to typically install a few cabinets per town.
These metal cabinets are often located on footways, and normally do not need planning permission and are commonly covered by permitted development.
The opposite. Studies reveal that homes with a full fibre connection increase property value.
In alignment with the "permitted development" planning law, Connect Fibre can install communication equipment, including poles up to 15 metres in height (our typical poles are 8 to 10 metres in height), without the need for prior approval from the local council.
However, local councils may take enforcement action if new poles obstruct the highway or driveways.
